Privacy policy

Privacy Policy controls the treatment of personal data provided by any natural person (hereinafter, the user or users) through the website. (en adelante, el Sitio Web) titularidad de Wegow Technologies S.L. con domicilio en Bilbao, España. Calle Rodriguez Arias num 51, Entreplanta dcha. 48013 Bilbao; Provista de C.I.F.B86767761, inscrita en el Registro Mercantil de Madrid, Tomo 31305, folio 81, hoja número M563489, (De aquí en adelante 'WEGOW').

Those who wish to register on the Website and/or create your profile should read this Privacy Policy and give consent for the processing of their data on the form that appears in the registration form and/or in the section "Creating a Profile". Furthermore,this Privacy Policy will apply to personal data that users communicate through the contact form included in the Web Site and of any other section that allows the insertion and communication of personal data.

Users and profiles

In order to enjoy WEGOW services is necessary for users to register filling in a registration form.

The information provided through this form will be available and can be modified by users through your user account and on your profile.

The User shall be fully responsible and must enter real and truthful data on your user account and on your profile. WEGOW endeavors to check the veracity of the data, reserving, without prejudice to other actions, the right not to register or to cancel a user if the data that you have provided are false or incomplete

When users are logged in WEGOW, they can publish and share content and personal information real. The personal information will be shared with the privacy conditions that the user chooses and under its exclusive control.

Corresponds to the user at all times, check your information. WEGOW does not control and therefore assumes no responsibility for the possible collection and processing of information from users by other users or by third parties.

Minimum age to register

The services provided by WEGOW through the Website have not been designed to Users under 14 years of age. To make use of the services users manifest and ensure that have at least 14 years. Therefore, no less than 14 years may provide your personal data.

Users between 14 and 18 years, must inform their parents or legal guardians on the use of the Website and the services that they wish to carry out as well as at the time of transmitting information to third parties with whom they have contacted through the service. Si WEGOW es informado de que un menor está registrado como Usuario en WEGOW sin el consentimiento de sus padres, adoptarán las medidas necesarias y podrá eliminar o bloquear la cuenta del Usuario.

WEGOW team may contact users, at any time, to proof their real age by sending a photocopy of their identity card or an equivalent document. If the user does not provide this information within the deadline expressed, WEGOW reserves the right to block or cancel the account of the user.

ID or document provided data will be used solely and exclusively by the authorized WEGOW to perform this task of identification, in any case, is stored or treated for another purpose

Processing of personal data

The personal data that users provide through the Web Site, both at the time of registering your account as at the time of creating your profile and/or by contacting WEGOW through the contact section of the Web Site will be included in a file that has been duly registered with the Spanish Data Protection Agency ownership of WEGOW.

Therefore, when completing a registration form, creating a profile and/or providing personal data through the Website, the User expressly consents to the processing of their data by WEGOW in accordance with the provisions of this Privacy Policy and for all the purposes indicated below.

Likewise, the user agrees that the information provided for the purpose of buying the ticket may be communicated to the companies associated with the event (artist, venue, promoter, sales website) for actions inherent to the proper functioning of the event (access control...), as well as promotional and informative actions in accordance with these conditions. Said entities will process the users' personal data exclusively for the purposes indicated in this Privacy Policy.

In the event that WEGOW decides to transfer its user database to a third party in the context of commercial transactions of any nature, including, but not limited to, merger, spin-off, global transfer of assets and liabilities, contribution or transfer of business or branch of business activity, or any corporate restructuring operation of a similar nature contemplated by commercial regulations, the user consents to the transfer, communication and provision of their data to said third party (who will be the new party responsible for the data). Users will be informed of said operation and will be granted a reasonable term in order to be able to oppose the processing of their data by said new party.

WEGOW processes the personal data provided by Users in order to identify them, give them access to services and make all the facilities and applications of the Website available to them.

Likewise, by accepting this Privacy Policy and registering on the Website, Users give their authorisation and consent for WEGOW to process their data in order to send them information (both about changes and updates related to the Website, as well as activities, products, services, WEGOW promotions, etc.) through i) the Website, ii) messages that WEGOW sends by electronic means to the email accounts associated with the accounts of WEGOW Users, iii) SMS messages or/and iii) calls to mobile phones provided by the User. This information may be segmented according to the information provided by users (age, location, among others) in order to provide users with a personalised service and send them information that may be relevant to them.

The User must notify WEGOW of any modification in the data provided and will in all cases be responsible for the veracity and accuracy of the data provided at any time.

In any case, the User may exercise their rights of access, rectification, opposition and cancellation, either on their own behalf or, where appropriate, through their representative, by a written and signed request addressed to WEGOW, by post (which must be sent to the address indicated in the header) or by email (which must be sent

Said request must be accompanied by the following information: User name and surname, address for correspondence and a photocopy of the national identity document or passport. A representative making said request must be duly accredited by a reliable document.

WEGOW hereby states that it has implemented the technical and organisational security measures required to avoid alteration, loss, processing and/or unauthorised access, taking into account the state of the technology, the nature of the stored data and the risks to which it is exposed, whether from human action or physical or natural means.

Providing data to third parties

Some of the services accessible through the Website may depend on and/or interact with other websites, platforms and services that belong to and/or are managed by third parties, so it is possible that Users must register on these third-party platforms and provide certain information in order to access the services. The processing by said third parties of the personal information provided by Users will be governed by the privacy policies of said third parties. WEGOW does not assume responsibility of any kind for the processing of Users' personal data carried out by said third parties.

If authorised by Users, WEGOW will be able to access their musical tastes as expressed on the Facebook, Spotify and Itunes platforms. WEGOW will process the data included in these platforms for the sole purpose of customising the services provided to the User and will not communicate them to any third party.

Content and personal information

In addition to personal data, Users may, through the Website, share comments, opinions, images and any other type of information that will be subject to the General Conditions.

WEGOW does not control the information that Users share with other Users and/or third parties and therefore is not responsible for that information. However, if any User is aware of any information or content on the Website which is inappropriate and contrary to this Privacy Policy and to the General Conditions of WEGOW, they should contact WEGOW by sending an email to


WEGOW Users can invite friends to join WEGOW. In order to send the invitations, Users must provide the their contact's email address. The User declares, under their full responsibility, that they know the recipient of the invitation and that they have their consent for the use of their data for the purpose of sending them the invitation.

WEGOW will not make use of the data included in the invitation and especially the recipient's email account, which will be used exclusively for sending the invitation. WEGOW will not store that email address or use it for further processing.

Users must use the invitation system in a suitable manner in accordance with the provisions of the General Conditions.

Unsubscribe from WEGOW

Users wishing to unsubscribe from WEGOW only have to send an email (from the email account they have with WEGOW) to indicating their intention to unsubscribe.

If Users have any queries relating to the use WEGOW makes of their personal data, they can contact WEGOW by sending an email to