Help | Wegow

Hey! How can we help?

You can't find your tickets?

Fill in the blanks below with the name of the event you want to attend and your e-mail. Your tickets will be sent to you automatically.

I can't download my tickets

If when you try and download your tickets you see the message 'No tickets have been found', it is probable that you are trying to download your tickets from a different email account to the one you used to book them with, or it is not the one you have open on Wegow at the moment. To be able to download your tickets, you can follow these steps:

  • Close the session you have open on Wegow
  • Return to the email where you have you tickets and click "print tickets"
  • Enter the email address that your tickets were sent to and your password, if you don't remember it we'll send you an other via "Recover password"

How does Wegow work?

Choose your favorite genres and artists or sync your account with Spotify or Facebook and receive notifications about concerts of your favorite artists as well as customized recommendations. Have a personalized music agenda wherever you go which enables the search of events by genre, location, venue or date. Add friends, chat and share information about concerts and festivals you’re interested in and get everyone on board. Compare all the ticket options at a glance and choose the one that suits you best. The integrated chats enable the communication between users to organize the best music plans and enjoy a live music experience in a completely new way!

I want to set up a plan with my friends to attend a festival. How do I start?

Add your friends, follow the fest you are interested in and open a private chat to discuss all the details. Have fun!

Is my information on Wegow public?

Your information on Wegow is not public. Wegow is a safe and private platform. We don't index info on any search engine.

I want to add all my favourite bands I listen regularily. How can I do it?

The fastest way is to do it automatically importing the lists you listen to most on Spotify, Deezer, or your iTunes library. To do so, go to the "Settings" tab, click on the "Sync" button and follow the instructions.

I can't find an artist or a concert. How can I add them?

We apologize for the inconvenience. Check our "Contact" page and let us know which artist or event you want us to add.

Can Wegow delete my profile?

Wegow can delete your profile in the case that you fail to meet our Terms of use.